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Listen to what our Happy Brides Have to Say...

Everything was great. ..The garter was beautiful. ..I showed it to several friends and they were impressed. ...I have never seen another one like it. ..The service and website were great also. .... thanks again. ...Tammy M. (March 2013)

Thank you so much! You have been very helpful. I need more items for the wedding and because of the quick responses and sincerity, I will definitely be ordering from you all again soon!
- Jessica (March 2013)

you guys are amazing . word of mouth everyone in my instangram went nuts for this and asked for ur website. Am sure they ordering lots of things my cousins wedding is in may :) she loved ur website.
- Mabel L. (February 2013)

You guys are awesome! Thank you very much! I will be giving your company exceptional kudos!!!
- Sandy S. (February 2013)

Thank you so much!!! It has been great doing wedding shopping with your company! You will be highly recommended in the future! I'm POSITIVE that I will be doing more business with you as I finish out the needed items for my daughter's wedding. Thank you!!!!
- Thank you! Michelle J. (February 2013)

I want to thank u and your company for your great service and prompt response. I'm sure I will be ordering more things and will most definitely be recommending your company to other people.
- Thank You, Jennifer (January 2013)

Thank you for your quick response! Shows the communication and connection with your clients. It means a lot. Thank you for your business and I plan to order some more products and definitely will recommend your company to other future brides! Thanks again!
- Jessica M. (January 2013)

All I have to say is WOW! I was very discouraged when I opened the package but your customer service is unbelievable!!! I have come across a few bumps along the way where my experience was not this easy and smooth. Being this close to the wedding and something that will be a big part of our day, I can't thank you enough for your prompt response. It is a big relief. All of my other items I have ordered turned out great and couldn't be happier! I can go on and on but thank you so much for making this one less thing to stress out about. The wedding outlet will be highly recommended to all my friends who are getting married over the next year. Thank you!!!
A very happy bride to be : )
- Amanda H. (September 2012)

Thanks once again for getting the guest book to me so quickly. My friend and I met yesterday and finished up everything for the wedding with regard to paper ... including the guest book. It has a lovely cover to it! ...here are 2 photos of the book, outside cover and inside cover which came out perfectly (we used sheer black ribbon, little vintage bird charms on book and invites, seating chart, etc)...It looks fabulous and I so appreciate your help..
-Gena H. (March 2012)

Thanks so much you're awesome!!!! a...I love to give kuddos when it's deserved.
- Mary (February 2012)

Thank you so much! You have been EXTREMELY helpful... and it is most appreciated! :)
-Charlene (February 2012)

Happy New Year and thanks for your prompt reply. Your quick turn around and customer service has been OUTSTANDING!
- Sheila (January 2012)

Thank you so much!! I spoke to a representative and she was able to assist me. She was very accommodating and very pleasant. Thank you so much for your wonderful customer service. I probably will be ordering from you again soon.
- Susan (January 2012)

Wow! Thank you so much! A+++ I would recommend your site to anyone getting married and looking for some accessories or decor or anything for that matter for their special day!
- Jef & Nicole (October 2011)

Awesome! I appreciate the hustle! Your customer service efforts are exemplary!
- Sara (September 2011)

Thank you so much, I really appreciate it! This is my second order with your company and I just Love your products...just what I was looking for and very reasonable!
- Tammy (September 2011)

Thank you sooooooo much for all your help with this order last week! The FedEx package arrived by noon on Saturday, and I think it was largely due to your attentiveness and willingness to help. Thank you so much for writing a note on the outside of the package. The products made the bachelorette party I hosted a great success! All the attendees were raving about the rings, etc. The bride to be was especially happy :). Thank you so much again for all your help!!
- Avery (September 2011)

Just a note to say thank you for fantastic customer service. I had placed an order weeks ago with a different company for a similar item. I was emailed a confirmation which stated the item had been shipped. Two weeks later the recipient received a phone call stating the item was not available. Well with the wedding fast approaching we opted for 2 day (pricey) shipping and was pleasantly surprised by your email which informed me that was not necessary due to proximity. Your honesty and integrity will keep your business going strong. Again, Thank You!!
- Tina (August 2011)

Fantastic. You guys are awesome. I greatly appreciate the quick response and the confirmation!!
- Liz (July 2011)

Thank you so much, I received the sand today. You guys are awesome! I would recommend your site, you ship quickly and have great customer service. Thank you guys, you rock!
- Eileen (June 2011)

A young woman helped me yesterday with a "critical" order - had to overnight pages for a memory book I had mislettered. She was kind enough to "walk" it to the mail room to make sure I received it today - lettering DUE at noon. They came. I cannot say enough good about the service I received. Kudos to her and your company. THANK YOU - THANK YOU.
- Suzanne S. (April 2011)

Thank you so much for the prompt reply and such terrific service. I will definitely tell friends and family about the wonderful service and thoughtfulness I have received from your company.
- Norma (March 2011)

I did receive everything today and it was all perfect! I look forward to doing more business with you in the future!
- Heidi (January 2011)
 

Wow, you guys are wonderful!! The service and quality provided is absolutely OUTSTANDING! I called on Monday to order Custom Color items with names and date. I had been to every store and looked at dozens of online shops, but couldn't find what I was looking for. Then 2 weeks before my wedding, I found you guys. I was hesitant to order online, but the person I spoke to was so nice and helpful and said I would receive the items by the following Tuesday. Not only did I get absolutely beautiful items, but I got them Thursday, just 3 days after I ordered !!! Wow, I was so shocked, I had tears in my eyes when I opened the package!! I am still in shock over the excellent service, wonderful quality, and super fast shipping that you guys provided me. I am telling everyone about this wonderful website!!!
- Thank you so much!! Angela W. (January 2011)

What a fun and efficient experience it was ordering online. The website is fantastic for shopping, the prices reasonable and the quality of products high. But the icing on the cake is your customer service representatives. I was able to telephone and get an actual person who assisted me with re-directing my order to my son's home AND stepping up the method of shipping (from FedEx land to FedEx next day). With the festivities still being planned, I will recommend the wedding outlet to the bride and groom for items they made want for their wedding party. Many thanks for making this time easier.
- Kay (December 2010)

Everything has arrived & are perfect!!!! Thank you thank you thank you!!!!!!
- Michele (December 2010)

Thank you very much. I appreciate your prompt and excellent service.
- Joshua (September 2010)

Thank you so much for taking the time to give me the best service and saving me money!
- Thank you, Gina Bertolino (September 2010)

Thank you so very much! You are a very considerate company. I look forward to receiivng the birdcage soon.
- Patricia M (September 2010)

Thank you very much for your help - I think you are very professional and knowledgeable.
- Caroline (July 2010)

Thank you so much for your emails, I found them really useful for my July wedding.
- Many Thanks, Jodi P. (July 2010)

I just wanted to thank you all so much for helping make this purchase easy. I could not be happier with your level of customer service.
- Thanks again, Kristy (July 2010)

Wow - thank you so much. Now that's some GREAT customer service!!!
-Stefanie (June 2010)

Thank you from the bottom of my heart for making sure I receive these items in time for the wedding. You can rest assured that I will tell everyone I know about your site and the impeccable service. Sarah on the chat line was absolutely wonderful and put my mind at ease, please tell her how much her assistance means to me.
- Karen M. (November 2009)

I would like to thank you very very much for getting the 2 medallion bracelets to me in a timely manner. Again thank you ladies so very much.
- Sheila (October 2009)

Thank you so much for taking the time to give me the best service and saving me money!
- Gina B. (October 2009)

Thank you. It has been a pleasure doing business with your company. I have really appreciated being kept informed of progress on our order.
- Larry and Jan C. (September 2009)

Thank you so much! I love your website and will be happy to tell everyone about you!
- Pamela (September 2009)

Your company has been fantastic to work with. I will definitely recommend you highly to anyone I know that has wedding needs.
- Tamara (August 2009)

Thank You for taking the time to look over my order, you saved me $20.00, showing your a good business women. If I need anything else I will be sure to use your company.
- Marion D. (July 2009)

I wanted to extend my gratitude for The Wedding Outlet being such a great company! It is amazing how quickly I was able to order on line and then to receive my purchase in good condition and in such a short time. Thank you for your efforts in helping with 'our special day'!
- Karen D. (July 2009)

Awesome. Thanks so much! You guys have been amazing!
- Megan W. (June 2009)

...Such great customer service! I appreciate it!
– Melanie (May 2009)

Thank you for handling this for me, your company has been so easy to work with, I appreciate your time.
- Courtney J. (May 2009)

...I really appreciate you going out of your way on this matter. I think the customer service is unbelievable. I can't remember the last time I had such excellent service. You've made this experience so much easier. I told my daughter if she knows anyone who is getting married in the future to tell them about your site. Thank you again for your help.
- Diana C., Mother-of-the-Bride (April 2009)

On behalf of the Make-A-Wish Foundation and Jenny D., thank you so much for helping us make her Quinceañera such a beautiful and memorable moment in her life.
- Thank you once again, Talia V. (Wish Coordinator, Make-A-Wish Foundation® of Georgia and Alabama)

Thank you so much for your assistance with my order. I much appreciate your help. It is really nice to know that I can order from you and enjoy it from the comfort of my home. I must congratulate you on your Customer Care it is absolutely second to none. 
- Breda O'. (March 2009)

I just received my order. I want to thank you for this quick response to my order. Everything was perfect. Thank you very much.
- Soultou A. (March 2009)

Thank you so much for your assistance with my order. I much appreciate your help. It is really nice to know that I can order from you and enjoy it from the comfort of my home. I must congratulate you on your Customer Care it is absolutely second to none. Have a nice evening and again thank you for your help.
- Breda O. (March 2009)

Everything was very nice and I was so pleased with all the items I ordered. Thank you again and have a great day! :)
- Summer L. (March 2009)

It's too bad you handle wedding stuff only because your customer service is outstanding!
- Lisa (February 2009)

Thanks for the very quick response. This is great customer service and I will certainly share this experience and your website with others.
- Venita G. (February 2009)

I just wanted to express my gratitude for your service and follow through regarding my order. I received my garter today (depsite the heavy snowfall). We are leaving for our destination wedding on Sunday...really glad that my order arrived! THANK YOU!!
- Richelle R. (December 2008)

Thank you for your cordial attention and shipping my order on time. I am very pleased with the product I received. I would surely recommend your business to friends and family.
- Carmen N. (December 2008)


Had to send along a picture of my dog in the Pet Tux from our wedding this past Fall. He looked
unbelievably cute! I also purchased several items in the Coastal Mist Collection. They were a treasure and I'll have them always! The service I received and the fast delivery of my items was greatly appreciated. Thank you so much.
-Judine (November 2008)

Thank you so much. I so appreciate your efficient response to my order. I will shop again at this site for all my needs.
- Sandi B. (November 2008)

I really appreciate the customer service you provided to us. The hats arrived on Friday as you promised. I really appreciate everything you did to make sure they arrived in time for the wedding. Thank you so much.
- Jill (October 2008)

I just wanted to say a big thank you for all the help that you have given to me today. You're a gem. I will definitely be recommend this website to other friends who are getting married.
- Carolyn (October 2008)

Thank you for your quick response and for getting the samples in the mail. You have quite a variety of wedding items on your website! I'm certain I will be placing an order in the near future!
- Kris (October 2008)

I want to thank you and your staff for outstanding customer service. The original shipment was delivered by FedEx to our daughter's apartment doorstep, left by the carrier without obtaining a signature - and stolen. I contacted you and the items were immediately reshipped, to our address instead, and we received the shipment last week. The amazing thing to me was that you didn't charge us for the reshipment. Thank you! I will pass the word.
- Marti (October 2008)

I just wanted to let you know that we did get the towels and thank you for your fantastic efforts! A huge recommendation of your company was shared with the bride and two soon to be bride's so I hope it brings you additional business! Thank you so much!
- Jessica (September 2008)

I received my order today and just wanted to thank you all for the attention and careful packing of all my items! All arrived just fine and I am very pleased with everything! I'm sure our wedding will be so much more nicer with all the items that were chosen from your site. Thank you again!
- Kelly (September 2008)

This is perfect! And...please accept my thanks for providing excellent customer service! I, unfortunately, placed an order with another on-line store, and it's been an awful experience! The order I received is of very poor quality, the printing is not as I ordered it, the colors are incorrect, and the product received is not what I ordered at all. They have given me the run-around for nearly two weeks; and it's been a horrible experience! So....I just wanted to say "thank you" for your prompt responses and thorough and detailed information! It's very much appreciated (and needed) for a frazzled bride-to-be! Thanks again!
- Corleen (September 2008)

You are the best. Thank you so much. I wasn't paying attention when I should have been and placed two duplicate orders. I'm very impressed with your customer service. I will not hesitate to recommend you to others or to shop with you again in the future. Thank you so much again.
- Sincerely and happily, Rupert (August 2008)

Thanks so much for the fast reply, I received them this morning and they're great!! I appreciate the great customer service! Will definitely be passing on your name to friends in the future. Many thanks again.
- Stacey (July 2008)

Thank you! I received the garter and it is just what I was looking for. I appreciate your courteous and excellent customer service in this matter. Have a good day!
- Amy (June 2008)

Thank you so much for that!!!! It helps so much to save some dollars during this time! I will definitely let my friends know about the good customer service from your site as they prepare to get married!
- Jaime Gilmore (May 2008)

Thanks for your help and fast response. Even though the item has been on back order for a while, I must say every time I have had a concern or question this company has responded accurately and very quickly. I will recommend you in the future. Thanks a bunch for the update.
- April (April 2008)

Thank you very much. You will definitely be getting a great deal of businesses from me and my friends for your continued assistance!
- Carmen (April 2008)

Thank you. I appreciate your quick response. Your company has been great to work with from samples to this. Much thanks!
- Quinn (April 2008)

Thank you very much for your courtesy...I will let all I know about your company...Thank you again.
- Ellen (March 2008)

I just wanted to thank you for everything you have done. My veil is so beautiful! It is so simple....but elegant and so soft! I also adore my champagne flutes. I will definitely recommend you to all of my friends getting married :) Thanks again for making this wedding planning so easy for me!
- Lori (February 2008)

Thank you very much! You know this is the first time I have worked with your company and I have to tell you that your customer service is excellent.
-Linda (January 2008)

Thank you - I received the slip and REALLY appreciate your great customer service!!!! You and your company are miles ahead of any other wedding accessory vendor!!!!!!!!!
- Kimberly (November 2007)

Thank you for the really terrific service. I had ordered from another company on Friday and they cancelled my order yesterday. In any case, I am glad to know your company prides itself on great customer service.
- Kimberly (October 2007)

Thank you so much for your help! I appreciate your prompt response! Thanks Again.
- Erin (September 2007)

Hi. I just wanted to let you know how great I think your online store is. You have great things to choose from. Today I received a call from a lady, sorry I forgot her name, and she told me that an item was on back order. How very nice that was. I had read it when ordering the item, but so professional in making this call to let me know. You don't hear much professionalism anymore, and to let you know, the items I have purchased, for my future daughter-in-law, are going all the way to New Zealand. She loved your website. Thank you again.
- Patti (August 2007)

Thank you for your prompt response to my request, and the quick turnaround. I really appreciate it!!!!
- Karri (July 2007)

I ordered the Enchanting Moments Flower Basket from your company, item # HH-89604. Today I received it in the mail and I have to tell you, I am so pleased that I decided to pick your company. The basket is absolutely beautiful. I was so afraid that it would not look like the picture on the website, but to my surprise it was just as beautiful as the picture. After my wedding I am opening up my own bridal consultant business, and I will recommend to every bride that I come in contact with to purchase your products.
- Sandra (July 2007)

Thank you for responding so quickly, which is frankly unusual with online vendors. I would recommend your site to anyone!
- Deborah (June 2007)

Thank you for such good service…and I truly like the merchandise…the toasting glasses are great.
- Ruth (June 2007)

Thank you for your help. The order arrived Saturday morning, as you indicated it would. The cake topper is beautiful. One more happy bride to be.
- Marilyn (April 2007)

Thank you so much for everything. I am so happy with all of the items I have purchased, they are beautiful! I also want to thank you for all of your assistance throughout this process!
- Courtney (April 2007)

Thank you so much. I am so glad I found your company on the internet. I have a couple of friends getting married next year, and I will certainly give them your website. It is so nice to deal with someone that will take care of my issues in such a timely manner and is cordial about it also. Thanks again!
- Charlene (March 2007)

Thank you again!!! I really appreciate The Wedding Outlet recognizing the discrepancies in my order and bringing them to my attention. You don't see this type of customer service out there very much anymore. Believe me, I will be recommending you to everyone!!!
- Gloria (February 2007)

I'm sure you have hundreds of orders each day and mine is not the only one, but you have truly made this a wonderful experience for me. Thank you so much for your quick response and your attention.
- Jai (February 2007)

You guys have been a life saver. I will remember you and tell anyone I know that you are the ones to use. Thank you so much. You guys really saved the day. Thank you.
- Chavonne (February 2007)

Thank you so much. I have looked everywhere for the perfect holder and found it with your company. I know it is short on time for a 1/20 wedding, so I really appreciate your looking into this matter for me. Sincerely,
- Kim (January 2007)

Your letter made my day. Thank you for your kind and courteous reply. Thank you! I will recommend your site to everyone I know!
- Bari (November 2006)