Listen to what our Happy Brides Have to Say...
I wish to extend my sincerest gratitude for the excellent attention given to my case and order referenced above. I cannot thank you enough for going above and beyond to make certain that my order was processed in a timely fashion. A special "Thanks" go to Janet who handled my request and any other members of the shipping department who did an exceptional job. I received the delivery today and could not be more satisfied with the quality of the items ordered. I hope this email reaches the people concerned. Thank you again. - Arthur R. (April 2019)
Your company has been an absolute pleasure to deal with. My wife and I are getting married in April and these items will be perfect for us!! Again, THANK YOU VERY MUCH!! - Dan M. (March 2018)
You guys are the absolute best!!!! and are truly lifting some of the stress I am experiencing in wedding planning (I am sure you hear this often) I cannot thank you enough! - Michela R. (January 2018)
Thank you so much for your quick response and your dedication to customer service! It is so refreshing and I really appreciate it! - Emilie O. (September 2016)
I just wanted to Thank You for all your help to get the package delivered to the right address.Everything is perfect! You really went above and beyond for us.Thank you again,You have made a very happy bride to be, and her Grandmother happy.Thanks for all your help. - Deborah B. (August 2016)
Thank you for your excellent customer service! I will definitely recommend The Wedding Outlet to my friends. - Marie V. (July 2016)
I place an order for a personalized aisle runner on Wed, 2/17 and received my order the morning of Sat, 2/20. That is amazing! I unrolled it some to see the print that I chose and it is cute as can be! I just wanted to say thank you for the speedy delivery and the personalization is just as I requested! I will definitely use your company again when the need arises! - Suzanne R. (February 2016)
Thank you Wedding Outlet! I ordered things on Sunday, the day before Labor Day needing them for this Saturday and I must say, I am very impressed, I just received my order and everything looks great! I appreciate that you were able to fill my order and ship it to me on such a tight time frame! I will certainly be letting everyone know about my awesome experience with your wonderful company! Thank you so much. - Janet T. (September 2015)
I just want to say thank you guys, to your entire team for saving my wedding reception event by coming to the rescue in sending me another order of the ribbons I wanted and having them get here so fast (due to UPS losing our original package.) I am blown away at your amazing customer service and quick decision making. I really thought all hope was lost when UPS lost our package but you guys came to the rescue and I truly appreciate it. Please forward this thank you to anyone that was involved in this and anyone in upper management who stands behind your decision making. You guys are great company! I've also attached a picture of how the ribbons you sent us looked on our party favors. Thanks again - Kathy T. (July 2015)
I recently placed an order, order #OR214264, with Danielle. I would like to tell you that even though this was a small order, I had many questions, and Danielle was extremely helpful and patient. She even called me back on Monday night to tell me she hadn't heard back on an answer but didn't want me to think she forgot about me. Danielle is very knowlegable of your product line and went above and beyond for my order and I wanted you as her supervisor to know this. Thank you again for all your help. - Jay K. (January 2014)
Everything was great. The garter was beautiful. I showed it to several friends and they were impressed. I have never seen another one like it. The service and website were great also, thanks again.
- Tammy M. (March 2013)
Thank you so much! You have been very helpful. I need more items for the wedding and because of the quick responses and sincerity, I will definitely be ordering from you all again soon!
- Jessica (March 2013)
You guys are amazing. Everyone on my Instagram went nuts for this and asked for your website.
I am sure they are ordering lots of things my cousins wedding is in may :) she loved your website.
- Mabel L. (February 2013)
You guys are awesome! Thank you very much! I will be giving your company exceptional kudos!!!
- Sandy S. (February 2013)
Thank you so much!!! It has been great doing wedding shopping with your company! You will be highly recommended in the future! I'm POSITIVE that I will be doing more business with you as I finish out the needed items for my daughter's wedding. Thank you!!!!
- Thank you! Michelle J. (February 2013)
I want to thank u and your company for your great service and prompt response. I'm sure I will be ordering more things and will most definitely be recommending your company to other people. - Thank You, Jennifer (January 2013)
Thank you for your quick response! Shows the communication and connection with your clients. It means a lot. Thank you for your business and I plan to order some more products and definitely will recommend your company to other future brides! Thanks again!
- Jessica M. (January 2013)
All I have to say is WOW! I was very discouraged when I opened the package but your customer service is unbelievable!!! I have come across a few bumps along the way where my experience was not this easy and smooth. Being this close to the wedding and something that will be a big part of our day, I can't thank you enough for your prompt response. It is a big relief. All of my other items I have ordered turned out great and couldn't be happier! I can go on and on but thank you so much for making this one less thing to stress out about. The wedding outlet will be highly recommended to all my friends who are getting married over the next year. Thank you!!!
A very happy bride to be : ) - Amanda H. (September 2012)
Thanks once again for getting the guest book to me so quickly. My friend and I met yesterday and finished up everything for the wedding with regard to paper ... including the guest book. It has a lovely cover to it! ...here are 2 photos of the book, outside cover and inside cover which came out perfectly (we used sheer black ribbon, little vintage bird charms on book and invites, seating chart, etc)...It looks fabulous and I so appreciate your help.
- Gena H. (March 2012)
Thanks so much you're awesome!!!! I love to give kuddos when it's deserved.
- Mary (February 2012)
Thank you so much! You have been EXTREMELY helpful... and it is most appreciated! :)
-Charlene (February 2012)
Happy New Year and thanks for your prompt reply. Your quick turn around and customer service has been OUTSTANDING!
- Sheila (January 2012)
Thank you so much!! I spoke to a representative and she was able to assist me. She was very accommodating and very pleasant. Thank you so much for your wonderful customer service. I probably will be ordering from you again soon.
- Susan (January 2012)
Wow! Thank you so much! A+++ I would recommend your site to anyone getting married and looking for some accessories or decor or anything for that matter for their special day!
- Jeff & Nicole (October 2011)
Awesome! I appreciate the hustle! Your customer service efforts are exemplary!
- Sara (September 2011)
Thank you so much, I really appreciate it! This is my second order with your company and I just Love your products...just what I was looking for and very reasonable!- Tammy (September 2011)
Thank you sooooooo much for all your help with this order last week! The FedEx package arrived by noon on Saturday, and I think it was largely due to your attentiveness and willingness to help. Thank you so much for writing a note on the outside of the package. The products made the bachelorette party I hosted a great success! All the attendees were raving about the rings, etc. The bride to be was especially happy :). Thank you so much again for all your help!!
- Avery (September 2011)
Just a note to say thank you for fantastic customer service. I had placed an order weeks ago with a different company for a similar item. I was emailed a confirmation which stated the item had been shipped. Two weeks later the recipient received a phone call stating the item was not available. Well with the wedding fast approaching we opted for 2 day (pricey) shipping and was pleasantly surprised by your email which informed me that was not necessary due to proximity. Your honesty and integrity will keep your business going strong. Again, Thank You!
- Tina (August 2011)
Fantastic. You guys are awesome. I greatly appreciate the quick response and the confirmation!!- Liz (July 2011)
Thank you so much, I received the sand today. You guys are awesome! I would recommend your site, you ship quickly and have great customer service. Thank you guys, you rock!
- Eileen (June 2011)
A young woman helped me yesterday with a "critical" order - had to overnight pages for a memory book I had mislettered. She was kind enough to "walk" it to the mail room to make sure I received it today - lettering DUE at noon. They came. I cannot say enough good about the service I received. Kudos to her and your company. THANK YOU - THANK YOU.
- Suzanne S. (April 2011)
Thank you so much for the prompt reply and such terrific service. I will definitely tell friends and family about the wonderful service and thoughtfulness I have received from your company.- Norma (March 2011)
I did receive everything today and it was all perfect! I look forward to doing more business with you in the future!- Heidi (January 2011)
Wow, you guys are wonderful!! The service and quality provided is absolutely OUTSTANDING! I called on Monday to order Custom Color items with names and date. I had been to every store and looked at dozens of online shops, but couldn't find what I was looking for. Then 2 weeks before my wedding, I found you guys. I was hesitant to order online, but the person I spoke to was so nice and helpful and said I would receive the items by the following Tuesday. Not only did I get absolutely beautiful items, but I got them Thursday, just 3 days after I ordered !!! Wow, I was so shocked, I had tears in my eyes when I opened the package!! I am still in shock over the excellent service, wonderful quality, and super fast shipping that you guys provided me. I am telling everyone about this wonderful website!!!
- Thank you so much!! - Angela W. (January 2011)
What a fun and efficient experience it was ordering online. The website is fantastic for shopping, the prices reasonable and the quality of products high. But the icing on the cake is your customer service representatives. I was able to telephone and get an actual person who assisted me with re-directing my order to my son's home AND stepping up the method of shipping (from FedEx land to FedEx next day). With the festivities still being planned, I will recommend the wedding outlet to the bride and groom for items they made want for their wedding party. Many thanks for making this time easier.
- Kay (December 2010)
Everything has arrived & are perfect!!!! Thank you thank you thank you!!!!!!
- Michele (December 2010)
Thank you very much. I appreciate your prompt and excellent service. - Joshua (September 2010)
Thank you so much for taking the time to give me the best service and saving me money! - Thank you, Gina Bertolino (September 2010)
Thank you so very much! You are a very considerate company. I look forward to receiving the birdcage soon. - Patricia M (September 2010)
Thank you very much for your help - I think you are very professional and knowledgeable. - Caroline (July 2010)
Thank you so much for your emails, I found them really useful for my July wedding. Many Thanks!
- Jodi P. (July 2010)
I just wanted to thank you all so much for helping make this purchase easy. I could not be happier with your level of customer service.Thanks again!
- Kristy (July 2010)
Wow - thank you so much. Now that's some GREAT customer service!!! - Stefanie (June 2010)