We strive to assist you in making your wedding day perfect by providing quality wedding accessories. In the event that you are dissatisfied with the product(s) purchased, we allow returns up to 30 days from receipt. Items with personalization and custom options are not available for return. Restocking fees may be applied to orders with large quantities of an item (such as favors).
Returns must be received within 30 days of delivery date. Returns must include a Return Authorization Number (RAN).
To obtain your Return Authorization Number (RAN).
• Login into "My Account"
• Select your Order Number, then select the item(s) you wish to return and reason for return.
• An email with your Return Authorization Number (RAN) and instructions will be emailed within 24-48 business hours.
Please note: Refunds are based on purchase price. Shipping and handling fees are non-refundable. If free shipping was received on your order, your return may incur a shipping fee if the total item(s) kept is less than $200. If shipping a return to us, we do recommend insuring the package. We will not refund items if the package is not received by us or if the original item or its packaging is damaged. Items must be in their original packaging and in re-sellable condition. Items that are personalized or customized are non-refundable and will not be approved for return.